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Legal Info

I voluntarily authorize, prior, express and informed IMAGO CONSULT SAS identified with NIT. 900781469-5 and electronic address imagoconsultsas@gmail.com owner of the website www.imagoconsult.com, as RESPONSIBLE, to process my personal data in accordance with its Personal Data Processing Policy. IMAGO CONSULT SAS is authorized to collect, compile, store, use, circulate, share, communicate, process, update, cross, transfer, transmit, debug, delete and dispose of my personal data provided here, in accordance with the purposes related to the object of the Company and especially to respond to my concerns through this channel, and use my personal data in order to maintain contact and send information of interest. Finally, I declare that the information and personal data that I have provided for processing by IMAGO CONSULT SAS have been provided voluntarily and is true.

TERMS, CONDITIONS, PRIVACY POLICY AND TREATMENT OF DATA

The following general conditions, conditions of sale and information handling policy regulate the use of the www.sadipaulbrancart.com website (hereinafter "website"), which IMAGO CONSULT S.A.S. (hereinafter "IMAGO CONSULT") with NIT 900781469-5 and address in race 6 #54-04 Bogotá D.C., owns.

Through www.sadipaulbrancart.com, IMAGO CONSULT delivery information about your products and offers the possibility to buy them. In this sense, customers accept the terms and conditions included in this document, to the extent that it can be applied.

Contact: for any kind of doubt, question or suggestion, the users can communicate with IMAGO CONSULT through www.sadipaulbrancart.com , write to contact@sadipaulbrancart.com call to + 57 3676588 321, + 57 3102705229 or visit us at the race 6 No. 54-04 Chapinero alto - Bogotá D.C.

 

AVAILABILITY OF CLOTHING

IMAGO CONSULT advises customer that units available on the website correspond to stocks in the winery. In any case IMAGO CONSULT it will sell intentionally more units than available and inform on the platform of products that are out of print.

IMAGO CONSULT, in hardly controllable cases how human errors or incidents in information systems, where on hand inventory quantity differs from the made request, IMAGO CONSULT inform the client via email of the cancellation total or partial of your order, in a way that can select new items to your order or if the customer requests refund, this will be set out in the "Returns".

 

PRICES

In Colombia, all the prices of the products are in Colombian pesos and include VAT and other taxes that may be applicable. But they do not include costs to the shipping of products, which are detailed in the "Shipping method" and must be accepted by the customer.

Outside Colombia, the prices are in USD and do not include VAT and other taxes that may apply.

 

PAYMENTS

The customer undertakes to pay when making the order, the clothes more for shipping and applicable taxes. These values will be previously displayed to the customer before checkout. Payments are made via PayU and are subject to its conditions and security protocols. Customers can use credit card franchises Visa, Mastercard, American Express and Diners card debit through PayU.

If the transaction is rejected, the client can communicate directly with your bank to verify the cause of the rejection. If payment is successful, the client will receive an email to e-mail registered in the order form. All transactions are subject to additional checks and verification of income cash in the bank account of IMAGO CONSULT.

IMAGO CONSULT reserves the right to make the validation of relevant data through PayU, demonstrating the correct identity of the cardholder in order to prevent theft or fraud. The order will not be sent to be unverified information.

Although IMAGO CONSULT has a system of secure connection to payments for all purchases, in no event shall be liable for failures in communications of banking institutions, as well as nor damage caused to customers by such entities.

In case of suspicion or check abuse of the payment gateway including attempted fraud, activities of "hacking" or attempt to violate the security systems, IMAGO CONSULT may initiate legal actions.

IMAGO CONSULT assumes no liability when the user has failed to notify corresponding financial entities of the loss, misuse, theft or theft of conferred by these instruments or personal information for conduct transactions.

The customer shall notify IMAGO CONSULT any improper charges on the card used for shopping in the shortest time possible so IMAGO CONSULT can make the appropriate arrangements.

Additionally, payments may be made at criptomonedas.

 

SHIPMENTS

I product delivery

IMAGO CONSULT undertakes to deliver the product in perfect condition at the address indicated by the customer in the shipping information form. In order to optimize delivery, IMAGO CONSULT suggests the customer to indicate a direction in which the order can be delivered within the regular working hours.

IMAGO CONSULT is not responsible for the errors caused in the delivery when the delivery address entered by the client in the shipping information form does not conform to reality, or have been omitted some data.

 

II. delivery time

IMAGO CONSULT performs shipments using the services of 4-72The made order will be usually delivered within a maximum period of 10 working days from the date of invoice, depending on the customer location. This period may be exceeded in case of deliveries outside Colombia.

The customer must keep in mind that not weekdays as Saturdays, Sundays or holidays may delay your order slightly.

These times are an estimate. Therefore, it is possible that they vary for logistical reasons or force majeure. In the event of delays in delivery, IMAGO CONSULT inform the client as soon as you know it.

 

II. delivery, not made deliveries and lost data

If the conveyor company will give an order and the customer is not; they will return to try it twice more. (Usually on consecutive days). If a novelty with delivery reports, IMAGO CONSULT communicates with the client to give solution to the same. Where IMAGO CONSULT can not communicate, the order will be returned to our distribution center and customer shall be responsible for shipping costs.

Each delivery is considered completed from the moment in which the transport company offers product to customer, this is evident through the tracking of packages used by the transport company system.

If the reason that has been able to be the delivery is the loss of the package, transport company will initiate an investigation. In this case IMAGO CONSULT will contact the customer to make a new release or return.

 

IV. problems at the time of delivery

Customer must check the good condition of the package at the time of receiving it. If once reviewed the product, customer sees signs of having been opened or identifies some imperfect caused in transport, it undertakes to notify IMAGO CONSULT in the shortest possible time within 48 hours from delivery, by writing to contact@sadipaulbrancart.com thereafter incidences of this type will not be handled.

 

CHANGES, RETURNS AND WARRANTIES

To request a change or refund, customer can come to our offices, with the new clothes and in perfect condition, all your tags and labels attached without having been detached from the garment and the corresponding purchase invoice.

Exchanges or returns can be made up to maximum within 30 days calendar after the date of purchase.

The changes do not apply to category clothing SALE.

I changes of clothes

To make a change, the customer should contact IMAGO CONSULT to approve it. If your first change the client assumes only the value of sending clothes to CONSULT IMAGO and IMAGO CONSULT send new clothes without shipping cost. From the second change in the same order, the customer assumes all shipping costs.

IMAGO CONSULT shall inform the customer of the address I should send the product. The customer can send it via the courier of your choice company.

 

 

II. return of money

The return of the goods will result in a refund equal to the value of the returned products. Only in the case where the delivered product is defective or incorrect, IMAGO CONSULT will also reimburse the customer corresponding shipping costs, otherwise there will be no refunds of expenditure shipping.

Returns and partial cancellation of order will result in partial refunds. IMAGO CONSULT will accept cancellations of orders when required before the shipment of the same. To perform the cancellation customer must communicate by writing to the e-mail contact@sadipaulbrancart.com clearly mentioning your data.

Implementation of the return will depend on the means agreed with the customer. If it will be disbursed the money on a debit card, the time limit is up to 30 days working, whether it is credit card, it will depend on the financial institution and the times of refund determined by PayU which are approximately 30 business days.

III. guarantees

To enforce a guarantee the client has two options:

1. Approaching our office in Bogotá D.C., with clothes and the corresponding purchase invoice.

2. Send photos of the garment with IMAGO CONSULT problems www.sadipaulbrancart.com to evaluate the case and set the collection of defective clothing and send the new. IMAGO CONSULT assumes both the value of the return shipping and shipping of new clothes to the location of the customer.

The warranty will lose its validity after 60 days from the date of purchase, or in the event of defects or damage caused by external factors such as accidents, wear from use and washing, or by careful noncompliant with the instructions given on the internal labels of the clothes.

Products modified or repaired by the customer are excluded from the warranty and it does not cover products damaged by misuse.

 

SECURITY IN E-COMMERCE

Make payments through the website of IMAGO CONSULT is safe because:

IMAGO CONSULT offers maximum security measures. The process runs on a secure server using SSL (Secure Socket Layer) Protocol. The secure server establishes a connection that ensures only be intelligible for the client's computer and E-Commerce. In this way, by using the SSL protocol is guaranteed:

1. That the client is communicating your data only to the central server of IMAGO CONSULT.

2. That between the client and the server centre of IMAGO CONSULT data is transmitted encrypted, avoiding possible reading or manipulation by third parties.

From www.sadipaulbrancart.com, IMAGO CONSULT does not capture, store or transmit transactional data, since it has with the payment gateways: PayU (credit card) and debit card with PCI; certificate in high security standards that include among others; software encryption and validation procedures and robust measures of data protection.

 

 

 

ACCESS TO CONTENTS OF IMAGO CONSULT

Customers and users are fully responsible for their conduct by accessing information of the website while sailing in the same, after having addressed. As a result of the above, customers and users are solely responsible for IMAGO CONSULT and third parties of the consequences that may arise from any use:

1. For purposes or effects that are illicit or contrary to the present document, any content of the web site, made or not by IMAGO CONSULT, published or not under its official name.

2. contrary to the contents of this document and damaging the interests or rights of third parties, or that in any way may damage, disable or impair the web site or its services or prevent the normal enjoyment by other users.

IMAGO CONSULT reserves the right to update the contents whenever it deems it convenient, as well as to eliminate them, limit them or prevent access to them, either temporarily or permanently, as well as deny access to the website by customers and users who make a bad use of the contents and/or fail to comply with any of the conditions listed in this document.

 

INTELLECTUAL PROPERTY

IMAGO CONSULT has all rights on the content, design, layout and source code of this Web page and, in particular, photographs, images, logos, clothing designs, brands and trade names which are included in the web site. These rights are protected by current intellectual property legislation.

It is forbidden the total or partial reproduction of this web site without the express permission in writing of IMAGO CONSULT.

In addition, copy, reproduction, adaptation, modification, distribution, commercialisation, public communication and/or any other action that involves a violation of the regulations in force in Colombia or in the rest of the world is strictly prohibited of intellectual property if it is not with the prior authorization and written of IMAGO CONSULT.

IMAGO CONSULT advises not granted by license or implied authorization on intellectual and/or industrial property rights or any other rights or related property, directly or indirectly, with the contents in your web site.

RESPONSIBILITY

IMAGO CONSULT does not assume liability for the access of minors to the contents included in the web site, being the responsibility of parents to exercise an adequate control over the activity of children or minors in their charge or installing any of the control of the use of Internet tools to help prevent access to materials or content not suitable for minors, as well as the sending of personal data without the permission of their parents or guardians.

IMAGO CONSULT is not liable in any case occur when:

1. Errors or delays in access to the website by the customer when entering your data in the order form, the slowness or inability to reception by the customers of the order confirmation or any anomaly that may arise when These incidents are due to problems in the Internet, causes of force majeure and any other unforeseeable contingency of others to the good faith of IMAGO CONSULT.

2. Failures or incidents that may occur in the communications, erasure or incomplete transmissions, in a way that it does not guarantee that the services of the web site are constantly operational.

3. Error or damage to the web site by use of inefficient service and bad faith by the customer.

 

TREATMENT OF THE INFORMATION POLICY

IMAGO CONSULT S.A.S., a company identified with NIT 900781469-5, domiciled at carrera 6 #54-04 of the city of Bogotá D.C., telephone 3213676588, is responsible for the management of personal data and will make it working with criteria of confidentiality, safety and restricted circulation.

The main activity of the company, which is based on the production and marketing of clothing; IMAGO CONSULT requires access to the data of customers, suppliers, employees and other third parties for the normal operation of its commercial and industrial activities.

How to obtain the data

One of the methods by which IMAGO CONSULT collects data from its customers is through their official website www.sadipaulbrancart.com at the time of the client virtual shopping. In your page and shop IMAGO CONSULT requests customers, by means of a form, the basic information staff in order to make submissions, may also occur that customers provide their personal data of spontaneously wanting to receive special information from the company.

The handling of data with susceptible of a relationship with IMAGO CONSULT natural or legal persons, is done through corporate electronic mail or other means used for the knowledge of the relevant data.

Treatment, safety and data exclusivity

IMAGO CONSULT ensures that personal data are getting access and exclusive use of the company and the treatment given to them is reliable and secure. Authorized data will be used only by persons authorized by the company. Similarly, IMAGO CONSULT has a team qualified for the management of information, from management database until technological resources to this end.

 

 

Purpose of information

IMAGO CONSULT ensures that the handling of personal data aims to ensure the normal exercise of trade and labour relations; as well as its inherent activities.

Rights as a holder and specific procedures

Rights which attend to the customer as owner of the data supplied, are: the right to know, update, rectify and delete your personal information, revoke the consent, request proof of authorization, to request and receive information about the purpose of the use of your data, file complaints before the SIC by misuse of their data, and to find out free of charge data subject to processing. Clarifies that it should be required to make use of data related to sensitive data or data of girls, children and adolescents the customer can refrain from supplying such information, meaning those affecting privacy sensitive data of the Holder or whose misuse can lead to their discrimination.

Subject to the foregoing, the attention of requests, queries and claims, is in charge of:

* Sadi Paul Brancart, Director of eCommerce, with whom he can communicate by sending an email to contact@sadipaulbrancart.com , for customer-related data.

Sensitive data and minors

IMAGO CONSULT is committed to the safe and proper use, children and adolescents under 18 data, responding and respecting the best interests of the children; as well as respect and give management suitable to the sensitive data, being aware that deserve special care without prejudice to any of their fundamental rights and understanding that sensitive data are those that affect the privacy of the owner or which improper use can result in discrimination, such as those that reveal racial or ethnic origin.

Policy treatment of information collected and used through the www.sadipaulbrancart.com domain, has indefinite duration in time and is posted to concerned starting from August 10, 2018.

The time during which IMAGO CONSULT makes use of the data is indefinitely or until determined by the people involved and depends on the needs of the company to perform its activity.

When data related to sensitive data or data of girls, children and adolescents may refrain from responding, sensitive data meaning those that affect the privacy of the owner or whose misuse can lead to their discrimination.

If the client already did part of the IMAGO CONSULT database, it is necessary to have your authorization to continue taking record and making use of your data. If after 30 days of receiving this notice does the corresponding action to revoke the authorization, is understood in unequivocal and express way giving you permission to maintain your information, this, according to the 1581 Act of 2012 and its Decree regulatory 1377 2013.

If you agree with what has this policy and authorizes IMAGO CONSULT to make use of your personal data, please note this information for future actions. If on the other hand, that their data are not used by the company in any context, can communicate with the person previously appointed as responsible through his emails and request to be removed from the base.